EXCHANGE & RETURNS POLICY
- We accept Exchanges & Returns before unboxing the item and within 14 days of receiving the order.
- We Do NOT accept Exchanges OR Returns For testers and the products on sale.
- Dear customer, We recommend you choose the perfume based on your personal preferences and your unique taste.
- We always recommend ordering a set of [Testers] samples of the fragrances you are likely to like before purchasing the full packages, to test the fragrances, and choose the most suitable one for you.
- We also recommend trying the fragrances in our stores or in our agents' stores.
For exchange or refunds, kindly follow these steps:
1- Contact us on:
- Phone Number : +20 111 358 1215
- WhatsApp : +20 111 358 1215
2- Provide us with the order number and photo of the received product
All inquiries will be attended to within one working day.